Use FunnelKit Automations CRM to know, segment, and engage
Understand your customers better
Track key metrics: For every contact, view their lifetime spend, items purchased, number of orders, average order value, coupons used and more.
Gain customer insights: Get deep insights into a user's interaction with your sales funnel, i.e. their spending at each step, offers accepted, and more.
Automation(s) tracking: In one glance, get an overview of all the automation(s) run on a particular contact - from abandonment to win-back and more.
Garner attention: Segmentation allows you to send relevant messages to your contacts that they can’t ignore, even in a busy inbox.
Add tags or labels: Add tags or ‘functional labels’ on your contacts based on their source of acquisition, products purchased, birth date, referral source, and more.
Send highly relevant messages: Sort your contacts into lists to send relevant messages for higher than usual open and click rates.
Easily manage contact(s): Engage with customers at a level you had never thought of before. Store unique details about them using custom fields.
Pre-set fields for rich data: Use our pre-set fields such as the first ordered date, average order value, upsells accepted, referral source, etc to store rich data.
Engage using custom fields: Do more granular targeting with custom fields. Collect and store data in the form of text, drop-down, radio button, checkbox, and more.
Target customers with ease: With all the powerful information about your customers collated in one place, you're sure to be a welcomed guest in their inbox.
Create automated workflows: Map out customers' end-to-end journey. Create automated workflows such as welcome sequence, abandoned cart, and more subject to their actions.
Send broadcast emails: Send broadcast emails to specific lists. Reach out with special announcements like flash sales, the weekly newsletter, and other relevant offers.
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