Blog

Question 1

How to add custom order status in WooCommerce?

Accepted Answer

You can add custom order statuses in WooCommerce using a plugin or a custom code with the ‘register_custom_order_status’ action to your theme’s functions.php file. We have talked about it in this post in detail.

Question 2

How to change the default order status in WooCommerce?

Accepted Answer

You can change the default order status in WooCommerce using a plugin or custom code with the ‘change_default_order_status’ filter. In addition, you can change the default status according to the payment method. For example, you can change the default status for cash on delivery or bank transfer payments.

Question 3

How do I get all the order statuses in WooCommerce?

Accepted Answer

You can get all the order statuses in WooCommerce by navigating to WooCommerce ⇨ Orders section. You’ll see all the orders placed in your WooCommerce store and their respective status there.

Question 4

How can I manually update WooCommerce order statuses?

Accepted Answer

You can manually update order statuses in WooCommerce by navigating to WooCommerce ⇨ Orders. Click on an order you want to update, and it’ll open a WooCommerce order details page. Click on the status and select the one you want from the dropdown. Once done, hit the ‘Update’ button to save the changes.

Question 5

How many custom order statuses should I create?

Accepted Answer

I recommend a maximum of 2-5 custom statuses. More than that creates complexity without proportional benefit. Ask yourself whether this status triggers a specific action or customer communication that differs from that of adjacent statuses. If not, you don't need it.

Question 6

Should I use single-page or multi-step checkout?

Accepted Answer

You should A/B test both. Our testing data shows that multi-step checkout outperforms single-page checkout for physical products (requiring shipping/billing), mobile users, carts with multiple items, and higher-value purchases. Single-page checkout works better for digital products, simple offerings with minimal information requirements, desktop-heavy traffic, and low cart values, where any friction increases abandonment.

Question 7

Can I optimize the default WooCommerce checkout without plugins?

Accepted Answer

You can make basic customizations, such as CSS styling or using code snippets to hide fields, but deep optimizations like one-click upsells, order bumps, and express checkout integrations typically require a dedicated solution like FunnelKit to function reliably and securely.

Question 8

How many order bumps should I display at checkout?

Accepted Answer

You should display no more than two order bumps if they're distinctly different (e.g., warranty protection + gift wrapping). Our testing showed that conversion rates dropped by 23% when moving from one to three order bumps, due to decision paralysis. Quality and relevance matter more than quantity.

Question 9

How does page speed affect checkout conversion?

Accepted Answer

Page speed drastically affects checkout conversion. A 1-second delay in page load can result in a 7% reduction in conversions. Ensure your hosting is fast and that your checkout page doesn't load unnecessary scripts.

Question 10

Do trust badges actually improve conversion?

Accepted Answer

Yes, trust badges actually improve conversion, particularly for first-time customers. Our A/B testing across 40 stores showed that displaying a trust badge increased checkout completion by 8-12% for new customers but had a negligible effect on returning customers. The most impactful seals are SSL certificate badges, payment processor logos (Visa, Mastercard), and money-back guarantee badges. Expensive third-party seals like Norton and McAfee were justified only for stores with an AOV above $200.

Question 11

What's the optimal number of checkout fields?

Accepted Answer

Our research across 500+ checkout implementations identified optimal ranges, such as 5-6 fields for digital products and 8-10 for physical products. Every field beyond this optimal range reduced conversion by approximately 2%. The exact number depends on your products. B2B might justify the company name, international shipping requires a phone for customs, but start minimal and add only when truly necessary.

Question 12

What is the best way to recover abandoned carts?

Accepted Answer

Checkout optimization prevents abandonment, but for those who leave, you need an automated recovery campaign. We recommend capturing the email address early in the checkout process (as the first field) so you can send a smart recovery email even if they don't complete the payment.

Question 13

Should I hide or show the coupon field on my checkout page?

Accepted Answer

If you run regular promotions, auto-apply codes and hide the manual coupon field to prevent external coupon hunting. If you rarely run promotions, hide the field entirely because empty coupon fields trigger FOMO and drive abandonment. If you must show it, use microcopy like "Have a promo code?" with a collapsible field, not a prominent empty box.

Question 14

What is a WooCommerce affiliate plugin?

Accepted Answer

A WooCommerce affiliate plugin is a tool for creating and managing an affiliate marketing program for your WooCommerce store. It lets you create an affiliate program with referral links, commissions, creatives, payouts, and analytics to reward affiliates who bring sales to your store.

Question 15

How do I pay my affiliates?

Accepted Answer

Most of these plugins generate a CSV payout file that you upload to PayPal. However, AffiliateWP and other plugins offer a direct payout service that can automate the entire process.

Question 16

Can I track my affiliates' performance with these WooCommerce affiliate marketing plugins?

Accepted Answer

Yes, most affiliate plugins provide robust tracking and detailed analytics that let you monitor affiliate performance in real time.

Question 17

Which WooCommerce extension is used for creating and managing affiliate programs?

Accepted Answer

There are many WooCommerce extensions or plugins for creating and managing affiliate programs, such as AffiliateWP, Affiliate for WooCommerce, Solid Affiliate, Easy Affiliate, and Affiliate Program for WooCommerce. Check out this article to know everything about these plugins and which will be best for you.

Question 18

What is the best free affiliate plugin for WordPress?

Accepted Answer

The best free WordPress affiliate plugins include YITH WooCommerce Affiliates, SliceWP, ReferralCandy, etc. Please note that free plugins always have some limitations. That’s why our experts recommend using the premium version to unlock their full capabilities.

Question 19

How do I add an affiliate plugin to WordPress?

Accepted Answer

Adding an affiliate plugin to WordPress is the same task as installing any plugin. Go to Plugins and click on ‘Add New Plugin’. Hit the ‘Upload Plugin’ button and upload the zip file of your plugin. Click on ‘Install’ and then activate it on your WordPress website.

Question 20

How can I maximize the earnings of my WooCommerce affiliate program?

Accepted Answer

To maximize earnings, create commission plans wisely, provide affiliates with compelling marketing materials to help them understand your products, and encourage effective promotions across different channels.

Question 21

How to test WooCommerce order tracking email notifications?

Accepted Answer

Testing your WooCommerce order tracking emails ensures they are accurate and visually appealing before reaching customers. If you're using FunnelKit Automations, you can easily send a test email to review the content and layout before enabling it for actual orders. This feature allows you to: Here, you can enter your preferred email address and send a test email Also, you can check the responsiveness of your email You can audit your email, such as missing or broken URLs or email size. By leveraging FunnelKit Automations' test email option, you can confidently send polished, professional notifications to your customers.

Question 22

How to bulk import shipment tracking data into WooCommerce orders?

Accepted Answer

Bulk importing shipment tracking data into WooCommerce orders can save time and streamline order management. Here is how you can do it: 1: Prepare your CSV file: Ensure your file includes key details like order ID, tracking number, shipping carrier, and delivery date. Follow the required format outlined by the tool or plugin. 2: Upload the file: Navigate to the bulk import option in your plugin. Map the CSV fields to the corresponding order fields in WooCommerce. 3: Review and confirm: Preview the data to ensure accuracy. Complete the import process.

Question 23

What are the tips for optimizing WooCommerce pages to enhance user experience?

Accepted Answer

Simplify navigation - Make it easy for customers to find what they need with clear menus and search functionality. Optimize loading speed - Reduce load times by compressing images and enabling caching. Mobile-friendly design - Ensure your site looks and works great on all screen sizes. Engaging product pages - Use high-quality visuals and concise descriptions to highlight products. Streamlined checkout - Minimize steps in your checkout page and enable guest checkout for a faster purchase process. For a detailed experience, check out the guide to create a WooCommerce landing page for your dream store.

Question 24

Can I send SMS tracking updates instead?

Accepted Answer

Yes! With FunnelKit Automations, you can add an SMS action alongside the email action. This is highly recommended as SMS open rates are typically 98%. But first, you have to connect FunnelKit Automations to an SMS provider, such as Twilio or BulkGate.

Question 25

How do I test if my automation is working?

Accepted Answer

Create a test order with your own email address. Process the order, add a dummy tracking number, and mark it as completed. Check your inbox to see exactly what your customer will see.

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