If a customer enters special delivery instructions at checkout but doesn’t see them in the confirmation email, they’ll reach out to you. Result? You check the backend to ensure you received it, which results in wasted time and shaken trust. That’s because WooCommerce emails, by default, only show the basics: order number, Items, total, etc. They skip the custom info you collect at checkout, like delivery notes, VAT ID, or anything else. If you’ve tried to add a custom field to WooCommerce email, you’ve probably noticed there’s no built-in way to do it. In this blog post, we will guide you through the process of adding
May 29, 2025
Editorial Team