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How to Boost Customer Loyalty with WooCommerce Next Order Coupon

Editorial Team
January 3, 2025
How to Boost Customer Loyalty with WooCommerce Next Order Coupon

Do you want your customers to keep coming back after their first purchase? The key is to make them feel valued and give them a compelling reason to return.

That’s where WooCommerce next order coupon come in.

These coupons are a simple yet powerful way to boost customer loyalty and drive repeat purchases.

By offering a discount or incentive for their next order, you can encourage customers to shop again and increase your store’s revenue.

In this guide, we’ll show you how to use WooCommerce Next Order Coupons effectively and why they’re a must-have tool for e-commerce success.

What is a Next Order Coupon in WooCommerce?

WooCommerce Next Order Coupon

A next order coupon is a discount offered to customers after they complete a purchase in a WooCommerce store. It motivates them to return and shop again.

This strategy is often used to build customer loyalty and boost continuous sales. It also encourages customers to visit your store again and lets them be the voice of your brand.

For example:

Suppose a customer buys a jacket from your WooCommerce store. After checkout, they get this message:

"Thank you for your order! Use code NEXT15 to get 15% off your next purchase. This offer is valid for 30 days."

You can also personalize the coupon with your customer’s first name. This will definitely encourage the customer to make another purchase within a limited time, driving repeat business. 

That’s how WooCommerce next order coupon works!

Why Use a WooCommerce Next Order Coupon?

Next order coupons are a powerful way to offer something special to your customers while driving repeat business. They’re an effective marketing tool that strengthens customer relationships and boosts sales for eCommerce stores.

Below are five detailed reasons why they are worth using in your WooCommerce store.

  • Encourage repeat purchases

Acquiring a new customer is often more expensive than retaining an existing one. Next order coupons give customers a clear incentive to return.

For instance, after buying a product, a coupon offering 10% off their next order can nudge them to shop again sooner.

  • Build customer loyalty

Offering a little extra after a transaction leaves a positive impression. This simple gesture makes customers feel appreciated, increasing the likelihood that they’ll choose your store over competitors in the future.

A loyal customer base is essential for consistent growth, and next-order coupons can help foster that loyalty.

  • Increase customer lifetime value (CLV)

Customer Lifetime Value measures how much a customer spends at your store over time. Encouraging repeat purchases directly increases this value.

By offering a next order coupon, you incentivize customers to keep returning, significantly boosting your overall revenue and profitability.

  • Create a sense of urgency

Personalized dynamic coupons with an expiration date add urgency, prompting customers to act quickly. 

For example, a coupon valid for only 30 days pushes customers to place their next order sooner. This drives quick sales and shortens the time between purchases, keeping your store fresh in their minds.

  • Promote specific products or categories

You can tailor next order coupons to spotlight particular items or collections. 

For example, if you’re launching a new product or clearing seasonal inventory, you can customize a coupon that applies only to those items. 

This targeted approach moves inventory while delivering value to your customers.

4 Top Plugins to Create Dynamic Next Order Coupons in WooCommerce

Encouraging repeat purchases is crucial for e-commerce success, and using next order coupons is a proven way to do this.

Here’s a curated list of top WooCommerce plugins that specialize in creating and managing next order coupons and offer additional features to enhance customer engagement.

1. FunnelKit Automations

FunnelKit Automations

FunnelKit Automations is more than just a tool for creating next order coupons. It is a comprehensive marketing automation platform for WooCommerce stores.

It enables store owners to craft personalized, trigger-based campaigns that drive customer engagement, increase retention, and grow sales.

While it excels at seamlessly generating and delivering next order coupons, its value extends into other areas of e-commerce marketing. 

It allows you to automate your business processes, such as setting up post-purchase workflows to thank customers for their orders, send upsell recommendations, or recover abandoned carts.

Anything else? Here are some more features:

  • Trigger-based coupon delivery: Automatically send Next Order Coupons based on events like purchase completion, cart abandonment, or customer inactivity.
  • Transactional emails with coupons: Embed WooCommerce coupons in transactional emails, such as order confirmations, shipping updates, and more, to encourage repeat purchases.
  • Multi-channel communication: Deliver coupons through email, SMS, or WhatsApp for greater reach and customer engagement.
  • A/B testing: Test different coupon types (percentage-based, fixed amount, or free shipping) to find the most effective incentive.
  • Visual email builder with coupon block: Create stunning, customizable emails using a drag-and-drop visual builder and seamlessly add eye-catching personalized coupons for maximum engagement.
  • Email tracking and analytics: Monitor emails, engagement, and success rates to refine your strategies.
  • Customer segmentation: Create tailored coupons for specific customer groups based on purchase behavior, location, or order history.

Pricing:

  • The free version is available on WordPress.org.
  • Premium plans start at $99 per year, which includes advanced features like segmentation and multi-channel communication.

2. AutomateWoo

AutomateWoo is a versatile tool that makes managing Next Order Coupons simple and effective. It automates the creation and distribution of these coupons through targeted workflows. 

For example, you can trigger a coupon email when a customer completes a purchase or after a specific period of inactivity.

Main features:

  • Advanced workflow automation: Automate complex processes in WooCommerce to save time and enhance efficiency.
  • Personalized follow-ups: Send tailored follow-ups and reminders to encourage repeat purchases and engage customers.
  • Detailed performance analytics: Track campaign success with in-depth reports to refine your marketing strategies.
  • Coupon tracking and reporting: Track coupon performance and adjust campaigns for maximum ROI.
  • Customizable customer journeys: Design workflows tailored to specific customer actions, such as purchase history or inactivity.

Pricing:

Available on WooCommerce.com for $99 per year.

3. Coupon Referral Program for WooCommerce

Coupon Referral Program focuses on rewarding customers for referrals but includes features for offering Next Order Coupons. 

After a successful referral, both the referrer and the referred customer can receive a coupon, incentivizing further purchases.

Main features:

  • Tracks and rewards referrals: Monitor referrals and reward both the referrer and the referred customer with discounts or coupons.
  • Automatic coupon generation: Create and distribute Next Order Coupons automatically after a successful referral.
  • Seamless WooCommerce integration: Effortlessly integrates with WooCommerce accounts for easy referral tracking and management.
  • Customizable reward options: Set different types of rewards, such as fixed discounts, percentage-based offers, or free shipping, to match your marketing goals.
  • Performance insights: Access detailed analytics to track referral program success, coupon usage, and customer behavior, enabling data-driven optimizations.

Pricing:

Starts at $79 per year on WooCommerce.com.

4. WooCommerce Conditional Discounts

WooCommerce Conditional Discounts allows you to create dynamic coupon rules based on specific conditions. 

You can define eligibility criteria for Next Order Coupons, such as purchase amount, customer group, or product categories.

Main features:

  • Rule-based discounts and coupons: Create dynamic coupons based on specific conditions, such as cart value, product categories, or customer roles. This ensures the right customers get the most relevant offers.
  • Customizable coupon designs: Design unique coupons that align with your brand’s look and feel, making them visually appealing and professional.
  • Seamless checkout integration: Coupons are easily applied during checkout, ensuring a smooth and user-friendly experience for customers.
  • Time-based and recurring rules: To create urgency and boost conversions, set time-based triggers for coupons, such as discounts available only on specific days or recurring weekly offers.
  • Usage limit and restrictions: Control coupon usage with restrictions like a one-time limit per customer or specific eligibility criteria, ensuring fair and strategic implementation.

Pricing:

Available for $99 per year on WooCommerce.com.

Expert Recommendation

Experts recommend FunnelKit Automations as the best tool for creating and managing next order coupons in WooCommerce. 

It simplifies the process and offers advanced features to maximize customer engagement and retention.

Here’s why experts recommend FunnelKit Automations:

  • Automatically generate and deliver dynamic, personalized next order coupons based on events like purchases, cart abandonment, or customer inactivity.
  • Send coupons seamlessly via email, SMS, or WhatsApp to engage customers across multiple channels.
  • Use advanced customer segmentation to tailor coupons to specific groups based on purchase behavior, location, or order history.
  • Automate follow-ups, upsell recommendations, and abandoned cart recovery to maximize customer retention and sales.
  • Monitor coupon usage and redemption rates with real-time analytics to optimize campaigns and improve performance.

How to Send Personalized Coupons for the Next Order in WooCommerce? (Step-by-Step)

Now, we’ll show you how to send coupons for the next order within your WooCommerce store. 

To do so, we’ll use FunnelKit Automations.

Before you start, do make sure to install and activate the FunnelKit Automations on your WordPress site.

Step 1: Create an automation

First, you need to create an automation. To do so, navigate to FunnelKit Automations ⇨ Automations and click on “Create Automation”. 

WooCommerce next order coupon

You have the option to import a pre-built recipe or create an automation from scratch. For now, we’re choosing “Start from Scratch.”

Selecting the recipe

Then provide a name for the automation.

Providing a name to the automation

Step 2: Select an event

Next, you need to create an event. Click on the “Event” button.

Selecting an event to create WooCommerce next order coupon

Next, under the WooCommerce section, select the “Order Created” event and click the “Done” button.

Creating order created event

Next, choose the order status “Processing.” Set the order contains to specific or any products.

We’re planning to provide a special discount to those who will buy “iPhone 15 Pro Max”. You can run it once or multiple times. And then save it.

WooCommerce next order coupon

Step 3: Create a coupon

Next, you need to create a coupon. For that, click on the + icon and then select action.

WooCommerce next order coupon

Then select “Create Coupon” under the WooCommerce tab and hit Done.

WooCommerce next order coupon

Provide a name for the coupon and discount type, and set the fixed amount, and expiry date.

You can also use the dynamic coupon code in the coupon code prefix. Copy the code and paste it into the coupon code prefix area.

Here, you can learn more details about WooCommerce dynamic coupons. This guide will give you a complete idea of dynamic coupons and how you can utilize them to increase your store's revenues.

Dynamic coupon

On the Restrictions tab, you can set the minimum spent amount to avail of the coupon, set who can use the coupon, and do other stuff as per your requirements.

Customizing the coupon

On the Limits tab, set the limitations for coupon usage and per user coupon use limit.

Configuring the coupon

Once everything is done, hit the save button.

Step 4: Customize the WooCommerce next order coupon email

Let’s create another event. To do so, click on the + icon, select “Send Email” under the messaging section, and hit the “Done” button.

WooCommerce next order coupon

Next, add a subject line and a preview text. Remember to keep it simple and relevant.

Customizing the email template

You can use some merge tags to trigger the personalized codes that bring in dynamic data values.

To do so, click on the “{{..}}” button to choose your preferred merge tag.

Customizing email for WooCommerce next order coupon

Then, you’ll get a list of all merge tags. Just choose the one that you need and copy-paste it into the section.

Using the merge tags

Step 5: Choose an email template

Now, you will need to choose a template to customize the email. We’re choosing the “Visual Builder.” Then click on the “Edit” button. 

Choosing the visual builder

Then choose the email template. We’re using the “Personalized Coupon” template.

Choosing the template for WooCommerce next order coupon

After checking it, click on the “Import Template” button.

Preview of the WooCommerce next order coupon email

Step 6: Customize the email template

Here on the left side, you’ll get the widgets to customize the template.

Widgets to customize WooCommerce email

Logo customization

Click on the logo and you can change it as per your needs.

Logo customization for WooCommerce next order coupon

After changing the logo, you can access the widgets on the left side. Here, you can position the logo, width, border style, radius, and padding.

WooCommerce next order coupon

Heading customization

Now, click on the heading to customize it. You can change the text, colour, font size, alignment, and other stuff.

WooCommerce next order coupon

You can add the text widget to the template by drag-drop.

WooCommerce next order coupon

After adding, you’ll get the option to customize it.

WooCommerce next order coupon

Customize the coupon

Next, customize the coupon. Click on it, and you’ll get the widgets to edit the coupon.

Coupon customization

Choose the coupon type to Automation and select the coupon we created earlier, “New Order Coupon”. This will bring your dynamic personalized coupon to the email template.

WooCommerce next order coupon

Now step-by-step, customize the coupon section to make your offering more elegant.

WooCommerce next order coupon

Once everything is done, click on the “Save” button.

Customizing coupon

Check out the guide to learn how to customize and send WooCommerce order notification emails. It will help you understand more about customizing an email with an different dimension.

Step 7: Enable the automation

Next, enable the automation.

Enabling the automation

If your customer purchases the “iPhone 15 Pro Max,” you’ll receive the new order coupon email from your WooCommerce store.

Final preview of the next order email

5 Tips Before Sending Next Order Coupon in WooCommerce

Using Next Order Coupons effectively requires a strategic approach to maximize their impact.

Here are five essential tips to ensure your coupons drive customer engagement and increase repeat sales.

  • Define clear objectives

Before sending out a next order coupon, identify your goal. Are you trying to encourage repeat purchases, clear inventory, or promote a new product?

Setting clear objectives will help you design the coupon terms, such as the discount value, validity period, or applicable products, ensuring it aligns with your business strategy.

  • Personalize the coupon offer

Personalized coupons based on purchase history or browsing behavior significantly boost effectiveness. For example, if a customer buys winter wear, offer a discount on matching accessories to make the offer relevant and increase redemptions.

With FunnelKit Automations, you can easily personalize coupons using merge tags, such as adding the customer’s first name or specific purchase details. This adds a personal touch that drives engagement and loyalty.

  • Set an expiry date

Adding a time limit creates urgency and encourages customers to act quickly. For example, a coupon valid for only 15 days will push customers to make a decision sooner. 

However, ensure the expiry date is reasonable to give customers enough time to plan their next purchase.

  • Promote the coupon strategically

The way you deliver the coupon matters. Use multiple touchpoints such as thank-you pages, order confirmation emails, or follow-up messages. Ensure the coupon code is prominently displayed and the terms are clear.

For example: “Thank you for your purchase! Use code SAVE10 to get 10% off your next order. Valid for 30 days!”

  • Track and optimize performance

Monitor the usage of your next order coupons to understand their effectiveness. Track key metrics like redemption rates, average order value (AOV), and customer retention.

Use this data to refine your coupon strategies, such as adjusting the discount amount or testing different delivery methods.

Wrapping Up: Gearing Up Your Marketing Effort with WooCommerce Next Order Coupons

Next order coupons are more than discounts—they’re a way to build lasting relationships with your customers. 

By giving shoppers a compelling reason to return, you can boost sales, enhance customer satisfaction, and foster loyalty.

If you’re ready to elevate your marketing efforts, FunnelKit Automations is the ultimate solution you need. 

With its ability to automate coupon creation, deliver them via multiple channels, and track performance, it takes the guesswork out of marketing.

It’s an expert-recommended solution for any WooCommerce store looking to grow. So, why wait? Start turning one-time shoppers into lifelong customers today with FunnelKit Automations!

Author: Editorial Team
The Editorial Team at FunnelKit (formerly WooFunnels) is a passionate group of writers and copy editors. We create well-researched posts on topics such as WordPress automation, sales funnels, online course creation, and more. We aim to deliver content that is interesting and actionable.
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