Users are unable to make payments. What are the next steps?

If you can’t pay or your payment is failing, here are the troubleshooting steps you can perform with FunnelKit Pay.

Go to the Orders section under WooCommerce and check the notes section for the failed order.

Enable logs to get more information about the failure. You can enable the Log Debug Messages under the payment gateway's API Settings.

If you’re not sure or having trouble finding it, make sure to reach out to our FunnelKit Pay Support Team. We'll surely assist you.

The Most Powerful Funnel Building Solution For WordPress.

WordPress® is a trademark of the WordPress foundation, and Woo® and WooCommerce® are trademarks of WooCommerce, Inc. References to WordPress®, Woo®, and WooCommerce® on this website are for identification only and do not imply endorsement by the WordPress Foundation or WooCommerce, Inc. FunnelKit is independent of and not affiliated with these entities.

FunnelKit Stripe Gateway For WooCommerce

Users are unable to make payments. What are the next steps?

Increase your sales, starting today.