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FunnelKit Documentation
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Users are unable to make payments. What are the next steps?

If you can’t pay or your payment is failing, here are the troubleshooting steps you can perform with FunnelKit Pay.

  • Go to the Orders section under WooCommerce and check the notes section for the failed order.
Check the WooCommerce order notes
  • Enable logs to get more information about the failure. You can enable the Log Debug Messages under the payment gateway's API Settings.
Setting up stripe API

If you’re not sure or having trouble finding it, make sure to reach out to our FunnelKit Pay Support Team. We'll surely assist you.

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