Is your WooCommerce checkout page overloaded with unnecessary fields?
A lengthy, cluttered checkout page is a major barrier for customers. According to research, over 69% of shoppers abandon their carts because of a long or complicated checkout page.
When optimizing your WooCommerce store, simplifying the checkout process is an easy way to boost conversions.
This blog will show you three easy ways to remove checkout fields in WooCommerce.
Whether you prefer using default settings, adding custom code, or using any plugin, there’s an approach here to fit your needs and streamline your checkout experience.
Contents
Here are the default WooCommerce checkout fields based on the image you shared:
These fields represent the standard billing details of a WooCommerce checkout page.
Not every business needs all the default checkout fields.
For example, fields like shipping address or company name might be unnecessary if you sell digital products.
Extra fields can slow the process and frustrate customers, leading to cart abandonment.
Therefore, optimizing the checkout page and removing unneeded fields creates a more straightforward, faster experience, makes customers happy, and boosts your conversion rates and overall sales.
The easy answer is to keep your checkout as simple as possible to boost conversions and make it effortless for your customers to complete their purchases.
Yes, more options mean additional steps. And it results in reduced sales and revenue.
Let’s break it down with an example:
Imagine you’re shopping online and ready to buy a subscription you’ve been eyeing.
For that, you add it to your cart and go to checkout, and suddenly, you're bombarded with unnecessary fields like your company name, fax number, or even your address when it’s a digital product.
Wouldn’t that be frustrating?
You’ll likely get frustrated, abandon the checkout process, and start looking for another store that makes the purchase easier.
That’s precisely what most shoppers do. According to research, Not only that, but 87% of shoppers also believe the same thing. They abandon their cart due to the complex checkout process.
Therefore, removing those extra steps makes buying quicker and easier for customers, keeping them from abandoning their cart out of frustration.
The simpler your checkout process, the better your chances of getting people to complete their purchase.
Removing unnecessary fields means fewer distractions, which leads to higher conversions and more sales.
Nobody likes a lengthy checkout process. By eliminating unnecessary fields, you can help customers breeze through checkout faster. A quicker checkout means they’re more likely to stick around and finish their order.
Not all products need the same info. For example, if you’re selling digital downloads, there’s no point in asking for shipping details. Removing fields that don’t apply to your products keeps things simple and relevant for customers.
An extended, complicated checkout is a big reason people abandon their carts. By removing the extra fields and keeping it simple, you reduce the chances of customers leaving before they hit that “place order” button.
A clean, easy checkout makes for a better shopping experience. When customers can breeze through without all the extra steps, they’re more likely to be happy with the experience and return for more.
For these reasons, you should optimize your WooCommerce checkout page for better performance and outcomes.
Streamlining your checkout process by removing unnecessary fields from a checkout page can make it faster and more user-friendly.
You can remove checkout fields in WooCommerce in 3 ways:
In the following section, we will share the step-by-step process for each method.
Let’s jump into how you can make your checkout more efficient!
First, navigate to WordPress > Appearance > Theme > Customize.
Note: Different themes have different customizing options. You must follow the instructions for each theme. Here, we’re using the StoreFront theme.
Note:
Different themes have different customizing options. You must follow the instructions for each theme. Here, we’re using the StoreFront theme.
Here, you can find the checkout options that let you change the WooCommerce checkout's appearance.
Click on each section, and you’ll find three options. You can make the field hidden, optional, or required.
You can publish the checkout page after editing.
🔍 Please note:
Sometimes, you’ll want to hide even more fields on your checkout page. WooCommerce doesn’t give you built-in options to do this by default.
But don’t worry – check out the methods below to learn how to remove those extra fields from your checkout page.
For those comfortable with some coding, you can easily remove unwanted checkout fields by adding custom code to your theme’s functions.php file.
Here’s a simple guide:
To remove specific fields, add the following code snippet to functions.php:
add_filter( 'woocommerce_checkout_fields', 'custom_remove_woocommerce_checkout_fields' );
function custom_remove_woocommerce_checkout_fields( $fields ) {
// Remove billing fields
unset($fields['billing']['billing_company']);
unset($fields['billing']['billing_phone']);
unset($fields['billing']['billing_postcode']);
// Remove shipping fields
unset($fields['shipping']['shipping_company']);
unset($fields['shipping']['shipping_postcode']);
return $fields;
}
This code removes the "Company," "Phone," and "Postcode" fields from both the billing and shipping sections.
You can customize it by eliminating other fields based on your needs.
Some important things to remember when using custom codes:
🔍 Please note:
The Country field is essential for processing orders, and checkout won’t be complete without it. If you remove this field, customers will encounter an error message: “Please enter an address to continue.”
If you're looking for a more user-friendly way to customize your WooCommerce checkout fields, FunnelKit Funnel Builder makes it easy.
Why the FunnelKit Funnel Builder plugin?
With FunnelKit Funnel Builder, there’s no need to mess with code; you can visually control and customize which fields appear on your checkout page.
This powerful tool not only lets you remove fields but also enables you to rearrange the structure, change the order, and create a multi-step checkout experience.
Plus, you can optimize the entire process with features like express checkout, upsells, cross-sells, and beautiful sales funnels—all designed to streamline the customer journey and boost conversions.
💡 Quick note:
FunnelKit Funnel Builder automatically doesn’t add optional fields like the company name, making it easier to keep your checkout page clean and simple.
Here’s how you can remove checkout fields using FunnelKit Funnel Builder. You need free and pro versions to customize your checkout page successfully.
First, create a store checkout page.
To do so, navigate to FunnelKit > Store Checkout > click Create Store Checkout.
In the next step, choose the template for your checkout page.
We’re selecting the “LiveWire” template and editing it with Elementor.
🔔 Please note:
FunnelKit is compatible with different page builders, such as Elementor, Brick Builder, Divi, Oxygen, and Gutenberg. So choose your preferred builder to get started.
Check the template layout, such as the number of steps you want on your checkout page and the design of the other pages.
After checking, click on the “Import the Template” button.
Provide the name of the template. And hit the done button.
Now, you’ll be back to the page where you can customize the checkout page.
Once you enter the checkout page, you’ll get multiple options to customize the checkout page.
You can edit the page content with “Elementor.” You can also choose which fields to add or remove from the right side under Checkout Form Fields.
From here, you can remove any fields you want. Clicking on the cross icon removes a field from the checkout form easily.
Suppose you sell digital products like courses, subscriptions, etc., and you want to remove the shipping address field from your checkout form.
To do so, just click on the cross icon.
You can see the shipping address field is not in the checkout form.
To go one step further, you can remove more checkout fields if you don’t want them to be kept in the billing address.
To do that, click on the billing address and disable or enable any fields on the billing address; just click it, and you can toggle the eye icon on or off.
📝 Note:
If you want, you can make optional fields collapsible instead of removing them.
Hit update once you’re done.
Now click on the Edit Elementor Template button to customize the checkout page.
On the Elementor editing panel, you’ll get the same options for each section.
It means you can only adjust the field size from complete to half or one-half.
Now, update the page once you’re done editing. And enable the checkout page.
⚠️ Important:
The checkout page won't work until you enable the store checkout.
👉More resources for taking your checkout experience to the next level:
So now check the checkout form to see if it’s working. Place an order and check.
And here’s the thank you page after completing the checkout.
So this is how you can streamline your checkout process and layout with FunnelKit Funnel Builder instead of the conventional one from WooCommerce.
Now, explore our FunnelKit Funnel Builder and build your dream sales funnel.
When it comes to conversions, there’s no doubt that checkout is the most critical part of the customer journey.
If you overload your customers with too many steps or unnecessary fields, it can hurt the overall experience and even damage your brand’s reputation.
Let’s be honest: It also leads to fewer completed checkouts. At the same time, you still need vital information to deliver orders smoothly and run post-purchase marketing campaigns.
The key is to strike the right balance by only showing the necessary checkout fields. Keep it simple and focused!
Let’s see how to do that!
It’s important to keep only the essential fields for completing the purchase.
For example, the customer’s name, email, and payment information should always stay. This helps to avoid overwhelming customers while still gathering the information you need.
Once you remove any unnecessary fields, you should thoroughly test the checkout process to see whether it’s working or showing any errors.
Therefore, it ensures no hidden bugs or issues could stop customers from completing their purchases. It’s crucial to check that everything works seamlessly, both on desktop and mobile.
Email and phone numbers are vital for sending order confirmations and updates.
Without them, you won’t be able to contact your customers quickly if something goes wrong. Retain these necessary fields always to keep the communication channels open.
Only include custom fields when they actually enhance the checkout experience or are essential for order fulfillment.
For example, special delivery instructions could be helpful, but unnecessary questions can slow down the process. Stick to fields that serve a clear purpose and avoid adding extra steps.
Customer feedback is invaluable for fine-tuning your checkout process.
For example, if customers frequently abandon the checkout after reaching optional fields like "Company Name" or "Address Line 2," consider removing or hiding these fields to keep things simple.
Reviewing user interactions helps you identify which fields may be unnecessary, allowing you to adjust and streamline the form to create a smoother experience.
But we have some quick tips for you.
By removing unnecessary fields, leveraging tools like address autocomplete, and optimizing the form layout, you can significantly enhance the checkout experience and encourage more completed transactions.
Optimizing your checkout page doesn’t have to be complicated. Removing unnecessary fields can create a faster, more user-friendly experience for your customers.
And with FunnelKit Funnel Builder, customizing your checkout process becomes even more accessible.
Not only can you remove or add fields as needed, but you can also create beautiful, high-converting funnels with upsells, cross-sells, and more—all without touching a line of code.
So why wait? Start streamlining your WooCommerce checkout today for a smoother, more profitable customer journey.
