How to Add a File Upload Field to the WooCommerce Checkout Page?

Editorial Team
December 5, 2023
How to Add a File Upload Field to the WooCommerce Checkout Page?

Do you want to add a file upload option to the WooCommerce checkout page?

if you're a woocommerce store owner, you need to accommodate specific personalized requests from your customers seamlessly if you want to grow your business successfully.

If you need additional information related to customers' orders in a file format, then you must offer a file upload option on your WooCommerce checkout page. 

This lack of flexibility in default WooCommerce in uploading files might cause missed chances, making customers unhappy and potentially causing your business to lose important sales.

In this blog, we will share a step-by-step guide on how to add a file upload field on the WooCommerce Checkout Page. We will outline two methods:

  • Method 1: using a free plugin with limited features and flexibility
  • Method 2: using a premium plugin with complete flexibility

Let’s begin.

When and Why Offer the File Upload Option on the WooCommerce Checkout Page?

Depending on your business, you may need a file upload option on the checkout page. 

Here are some businesses that might benefit from adding a file upload option on the checkout page include:

  • Translation services: You may need the file that the customer wants you to translate.
  • Graphic design services: Ask customers to upload design samples or project specifications.
  • Custom t-shirt stores: Allow customers to provide the design they want to be printed on the t-shirt.
  • Printing services: Collecting printable files with correct print specifications is necessary for certain print orders.

Including a file upload option caters to the diverse needs of businesses. Now let's look at some of the benefits of offering a file upload option on the WooCommerce checkout page:

  • Enhanced customization: Offer personalized products by collecting orders with custom designs, specifications, or additional information related to customization.
  • Streamlined communication: Facilitates efficient communication with customers by providing a direct means to share specific details.
  • Accurate order fulfillment: Reduces the risk of misunderstandings or errors by ensuring that customers can submit necessary files for precise order fulfillment.
  • Improved customer experience: Enhances the overall shopping experience by making the process more convenient, accommodating, and tailored to individual needs.

In short, adding a file upload option to your WooCommerce checkout page offers plenty of benefits if your business needs to communicate with clients regarding order customizations. 

Now, let’s look at the methods you can follow to add a file upload option to the WooCommerce checkout page. 

Method 1: How to Add File Upload Field to WooCommerce Checkout Page using Free plugin (Limited Feature)

In this section, we will share how you can add a file upload field to the WooCommerce checkout page using a free plugin. 

Note: This plugin has some limitations, such as you can not upload all types of files and also can’t control the position of the file upload field on the checkout page. 

Follow the following steps to add a file field to WooCommerce checkout.

Step 1: Install Checkout Files Upload for WooCommerce

The first step is to install and activate Checkout Files Upload for WooCommerce.

Install Checkout Files Upload for WooCommerce
woocommerce add file upload to checkout

Step 2: Enable and set the file upload options

After activating the plugin, navigate to WooCommerce ⇒ Settings ⇒ Checkout Files Upload 

And configure the following options:

  • WooCommerce Checkout Files Upload: Check the enable plugin option.
  • Total file uploaders: With the free version, you can only allow customers to upload one file with each checkout, so leave it as it is. 
  • Form extras: Check the form extra options to enhance the user experience of uploading the file.
  • Max file size: Here, you can set the maximum file size one can upload. 
add file upload field WooCommerce checkout

Finally, click on the ‘Save Changes’ button to update the settings. 

Step 3: Test the file upload option

Now, if you try placing an order, you should see a field to upload a file. 

preview woocommerce add file upload to checkout using

This is a good option to add a file field to WooCommerce, but it’s not the most efficient way as it doesn’t allow customers to access all types of files, such as PDFs. 

Besides, you don’t have any control over the placement of the file file upload field.

In the next section, we will share how you can add a file upload field that allows users to upload all types of files and also how you can control the placement of the form field. 

Here, we will use a premium but affordable plugin.

Method 2: How to Add a File Upload FIeld to WooCommerce Checkout using a Premium Plugin (More Feature and Control)

In this section, we will use two premium plugins to create a stunning optimized checkout page with a file upload option that allows users to upload any type of file while placing an order. 

The two plugins are:

Make sure you install and active the required plugins before moving to the main process:

Step 1: Create a file upload field 

First, we are going to create a file upload field using Checkout Add-Ons, then add it to the checkout page. 

To create the new field, navigate to WooCommerce ⇒ Checkout add-ons and click on the “Add add-on” button. 

After that, provide a Checkout Label and Description (optional), and choose the Add-On type ad File. After providing all the information, click on the Create button on the right to save the new checkout form field. 

add file upload field using WooCommerce checkout field

You can also set conditions for adding the file upload option to the checkout page. 

To set conditions, navigate to the ‘Display Rules’ tab and specify the criteria.

For instance, you can prompt customers to upload a file if the cart total falls within a certain range if the cart contains specific products, or if the products belong to a certain category, and so on.

add conditions to WooCommerce checkout field woocommerce add file upload to checkout

Step 2: Create a store checkout 

Now, we’ll create a custom store checkout page that will replace the default WooCommerce checkout.

This custom checkout page will have all the conversion-worthy elements required to push sales on the table.

We will use FunnelKit Funnel Builder, which allows you to create high-converting store checkout with prebuilt templates. It also offers you customization options so you can make sure your customers experience a seamless checkout.

For that, navigate to FunnelKit ⇒ Store Checkout and click on the ‘Create Store Checkout’ button.

click on create store checkout

After that, select your page favorite page builder and choose a template from the list of prebuilt checkout templates FunnelKit provides. 

To select one, hover on the template you like and click on Preview. We are choosing Utopia here. 

import Utopia

Now, choose whether you want a  single-page checkout or a multi-page checkout

After that, click on “Import This Funnel,” provide a name, and click on Add to import this funnel as your default checkout.

import checkout to add custom file upload field in woocommerce

This will import your store checkout funnel with three steps—checkout, one-click upsells, and thank you page.

Step 3: Add the file upload field to the checkout page

Now, edit the checkout template and add the file upload field we created earlier to the checkout page. 

For that, click on the “Edit” option on the checkout page.

edit checkout page

On the Design tab, you can customize the design and content of the checkout template. 

For more details on how to customize the checkout page, read our blog “How to Customize WooCommerce Checkout Page without Code”.

customize checkout page

To add the file upload field to the checkout template, you need to move to the Fields tab.  

Here, on the right-hand side, among all the form fields, you should see a field called Checkout Addons. 

fields tab with WooCommerce fiel upload checkout field

Now, you can place it anywhere in the checkout field just by dragging and dropping it. We want to position it after the products section. 

To add the file upload field, simply select the Checkout Add-ons field and drag and drop it to the location where you want to add it.

Note: Note just the file upload field; you can add any type of custom field to the checkout page using FunnelKit Funnel Builder.

drag and drop file upload field to WooCommerce checkout page

After adding the field, click on “Save Changes” to update your WooCommerce checkout form.

Note: If you want, you can add order bumps on the checkout page. And like the checkout page, you can also customize the upsell, and the thank you page with FunnelKit’s Funnel Builder.

Step 4: Activate your store checkout funnel

Finally, you need to activate the store checkout. For that, come back to the sales funnel page and turn on the “Enable Store Checkout” button. 

enable store checkout

This will make your store checkout active on your website.

Step 5: Test the file upload option 

Now, if you try to place an order, you should see a field with the file upload option. 

With this file field, you can upload various types of files, including images (JPG, PNG, SVG, etc.), PDFs, Zip files, music files, and more.

preview of woocommerce add file upload to checkout

This is how easily you can add a file upload and make a stunning checkout page.

Add a File Upload Field to WooCommerce Checkout Today!

A file upload option on the WooCommerce checkout page can be a game-changer for both the store owner and the customer. It allows customers to provide their specifications more seamlessly and helps store owners fulfill the requested specifications correctly.

We have shared two methods for offering a file upload option on the checkout page. 

If you have budget constraints, you can opt for the free method. However, if you want more control over how to offer the file upload option and create a visually appealing checkout page, we recommend going for the second method.

Additionally, with the second method that uses Funnel Builder, you also get to create a targeted sales funnel that drives users to complete purchases and boosts average order value (AOV) by offering additional purchases, such as order bumps and one-click upsells.

So, are you ready to add a file upload option to the checkout page?

Author: Editorial Team
The Editorial Team at FunnelKit (formerly WooFunnels) is a passionate group of writers and copy editors. We create well-researched posts on topics such as WordPress automation, sales funnels, online course creation, and more. We aim to deliver content that is interesting and actionable.

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