How To Create A High-Converting WooCommerce Custom Thank You Page

Tavleen Kaur
November 25, 2021
How To Create A High-Converting WooCommerce Custom Thank You Page

A WooCommerce custom thank you page has become a game-changer for online shopping stores.

WooCommerce custom thank you pages can be quite profitable for your business. They can help boost your brand, increase retention, and spread good word of mouth.

But most store owners are busy working on the other pages and not the thank you page. But not you!

In this post, we will look at how to create a personalized custom WooCommerce thank you page.

We'll also look at how to create an Opt-in thank you page to show users who sign up for your free offer.

For this, we'll be using the most powerful Funnel Builder, FunnelKit (formerly WooFunnels).

So, let's dive into the WooCommerce custom thank you page.

Why Do You Need a Custom WooCommerce Thank You Page?

Contrary to popular belief, a thank you page is a powerful promotional opportunity. It is a page that will be shown to all your customers, making it the perfect place to add the details that you wish for them to know.

The default WooCommerce thank you page is definitely not up for the job.

Native WooCommerce Thank You Page

As you can see, the WooCommerce default thank you page is a plain page that lacks any personalization or even branding on the page.

This page just lists down the order details and billing address, not conversing with the customer in any manner.

On the other hand, a custom, personalized thank you page doesn’t just end the conversation at the end of the transaction, but acts as a link between the customer and the brand, beyond the completed purchase.

This page can be used to:

  • Offer discount coupons
  • Cross-sell multiple products from your inventory
  • Link to your social sharing page (Facebook, Instagram, Twitter, etc.)
  • Redirect to product tutorials for a better understanding
  • Sharing options

And so much more.

For this, you need to create a WooCommerce custom thank you page that would assist you in taking conversions with customers beyond the website and lead to more conversions.

WooCommerce custom thank you page template available in FunnelKit

Like the thank you page shown above, a custom thank you page:

  • Looks attractive
  • Lists all the products purchased by the customer
  • Addresses the customers by name to make the page personalized
  • Shows a video about the product to keep the user engaged
  • Give the necessary order details
  • Displays a customized message
  • Shows a button that leads the customers to the Facebook community page

Let’s see how you can create this custom thank you page with FunnelKit.

How To Create A High-Converting WooCommerce Custom Thank You Page?

With the FunnelKit Funnel Builder, you can create any page of the funnel with absolute ease.

Choosing a pre-built sales funnel template will present you with a funnel that already contains a landing page, a checkout page, an upsell page, and a thank you page.

But if you do not wish to go the classic funnel route, you can always build a funnel from scratch and only add the steps you require.

Today, we will design a funnel from scratch by adding a checkout and WooCommerce custom thank you page to it.

Here is what you need to design a converting checkout and thank you page:

  • WooCommerce - This WordPress plugin is used to collect payments when products are sold using WooCommerce.
  • FunnelKit - There is a free version of the tool that allows you to build opt-in pages, landing pages, checkouts, and thank you pages. But if you wish to add AOV boosting offers to the mix with order bumps and one-click upsells, you'd have to get the pro version.
  • Page Builder - FunnelKit integrates beautifully with Elementor, Divi, Gutenberg, and Oxygen, but you can use any page builder of your choice to design the funnel pages.

Let's see how you create the pages:

Step 1: Install and activate the Funnel Builder

We'll be using the Funnel Builder Pro to take advantage of different WooCommerce custom thank you page templates.

Once you have purchased its license, go to your FunnelKit account and download the following zip files:

1. FunnelKit Funnel Builder

2. FunnelKit Funnel Builder Pro

Download the Funnel Builder and Funnel Builder Pro plugin zip files

Install and activate both plugins by uploading them to the WordPress website.

Next, go back to your account to get the activation code. From there, copy the license.

Then, paste the code into the FunnelKit settings and click on 'Activate'.

Paste the Funnel Builder Pro license and hit Activate

That's it! You're now ready to use the FunnelKit Funnel Builder.

Step 2: Add a store checkout

Here, we will demonstrate to you to build a global checkout and thank you page.

Go to FunnelKit > Store Checkout from the WordPress bar on the side of the screen.

Go to Store Checkout under FunnelKit from the WordPress menu

Then in Funnels click on the Create Store Checkout button.

Create store checkout

You'll be directed to FunnelKit's template page.

Here you can preview all the templates available as well as choose your favorite page builder to edit them and make them on-brand as per your requirement.

FunnelKit deeply integrates with Elementor, Divi, Oxygen, Gutenberg, and others (using shortcodes) to offer you a range of beautifully designed templates and widgets to customize the pages as you want.

These templates are designed to boost your brand and minimize the need for support. Each of the templates available is extremely flexible and customizable.

Store checkout templates available in FunnelKit

As you can see, this funnel has two steps: Checkout and Thank you page - both will get imported.

FunnelKit (formerly WooFunnels) allows you to choose from one-step, two-step, or three-step WooCommerce custom checkout page templates, so you have complete control over the checkout page that is displayed to the users.

Choose the number of steps on your checkout and click on 'Import This Funnel'.

Enter the name of your sales funnel and click on 'Add'.

Enter the name of your sales funnel

Your new store checkout template will get imported.

Your funnel now contains the checkout page and WooCommerce thankyou page.

You don't need to redirect any of the pages. Once the customer goes through the checkout page, they will automatically get redirected to the WooCommerce custom thank you page on this funnel.

We hope this answers your 'how do I redirect a thank you page in WooCommerce?' question.

Step 3: Customize your Checkout page

Click on 'Edit' next to your checkout page.

Edit your checkout page

Click on the 'Edit Template' button in Design to customize the page in Elementor.

Edit template to customize your checkout page

FunnelKit offers you two special checkout widgets - Checkout Form and Mini Cart. You can use these with drag and drop motion if you’re designing the page from scratch.

Customize the Checkout page

Read more on customizing WooCommerce Checkout page with the Funnel Builder.

Change the color, tabs, typography, alignment, and more to make the page look on-brand for your business.

Click on the Update button when you’re happy with the way the page looks.

Step 4: Add and Customize the WooCommerce Custom Thank You Page

In this section, you'll find the answer to your 'How do I customize my WooCommerce thank you page?' query.

Now, similar to the way you imported and customized the checkout page, you can edit the thank you page as well.

Next, click on the 'Edit Template' button to start customizing the WooCommerce Custom Thank You Page template.

Edit template to customize WooCommerce custom thank you page

Just like with the checkout page, FunnelKit has special widgets for the WooCommerce custom thank you page as well. These are - Customer Details and Order Details.

WooCommerce thank you page widgets - Customer Details and Order Details

The Order Details list down the price, quantity, payment method, and product image among other order-related details.

You can edit the widget's content, style, and more with all the options provided.

edit the widget's content, style, and more with all the options provided

While the Customer Details show the customer's email ID, billing address, and shipping details.

Edit this widget by customizing its heading and layout structure on the 'Content' tab.

While you can edit the color, typography, alignment, and more from the 'Style' tab.

Customize the WooCommerce custom thank you page - customer details widget

Once you’re happy with the final look of the page, click on the Update button and all your changes will be saved.

This will create your WooCommerce custom thank you page.

Feel free to open the WooCommerce thank you page URL on your browser to see how it'll look to your customers.

Step 5: Use Personalization Shortcodes

Personalizations always help you win brownie points with the customers.

Adding customers’ names among other information helps build a bridge between you and the customers.

FunnelKit allows you to add that special touch to the thank you pages and bridge the gap with personalization shortcodes.

WooCommerce custom thank you page shortcodesWooCommerce custom thank you page shortcodes

From the list, copy the WooCommerce thank you page shortcode you need and paste them onto your thank you page.

This would reflect the information gathered from the Optin and checkout forms in real-time.

Note: Our thank you page templates already use these codes to create personalized pages for your brand.

Once done, make sure to save the changes.

Step 6: Publish the store checkout

Go back to your store checkout and publish it from the top.

Well done! This is how you can set up and customize the checkout and WooCommerce custom thank you page with FunnelKit.

So for every purchase made the same custom checkout and WooCommerce order received page would be shown.

3 Ways to Increase Retention Through Your WooCommerce Custom Thank You Pages

To round up this blog post, we're revealing a few must-have elements to try on your WooCommerce custom thank you pages. Be sure to split-test these features using Google Analytics to monitor their success:

1. Connect on Social Media

Once you have a user land on your WooCommerce custom thank you page, invite them to connect with you on other social media platforms like Facebook, Twitter, or Instagram.

Ask them to join your community group where they get to connect with the other customers and get conversations started.

This works as a great social proof as well and helps build trust amongst the users.

2. Promote Your Blogs and Product Documentation

Guide your customers to read the blogs you’ve written and also the documents highlighting the product usage and functionality.

Getting the leads to explore your blogs would introduce them to the range of products and services you offer. They can read how the products might benefit them.

This might excite them more about getting their hands on the said products and trying them out for themselves.

So, linking out blogs and product documentation on your WooCommerce custom thank you page is a great way to keep the conversation with the customers going.

3. Take the Next Step

In the case of a digital downloadable product, highlight the steps that the user needs to follow to access the material.

It can be something as simple as a CTA button, or a step-by-step walkthrough video.

This extra step will help the users and improve their experience with your store.

Ready to Create Your WooCommerce Custom Thank You Page?

We hope this article has given you a better idea of how to tailor your WooCommerce custom thank you pages for maximum conversions. And also, how a WooCommerce plugin like FunnelKit can help you with that.

To recap:

  • FunnelKit is ideal for creating a professional-looking WooCommerce custom thank you page.
  • Personalization shortcodes add a personal touch to the thank you page.
  • Connecting on social media platforms, linking blogs, and guiding customers are great techniques for improving your conversion rate.

So, what are you waiting for?

Go ahead and design a high-converting thank you page for your WooCommerce store with FunnelKit Funnel Builder now!

Author: Tavleen Kaur
Do you know after Amazon implemented the 1-click buy system, their sales shot up year-on-year hitting $88.9 Billion mark in 2014? Jeff Bezos attributed it to a friction-free & streamlined buying process. At FunnelKit (formerly WooFunnels), we're determined to give you the tools you need to do the same in your business. I am Tavleen and I help you get there faster.
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