If you are using the "Simple Cache" plugin, you may encounter some issues with upsell page when running the funnel pages. This is due to aggressive page caching (which is a good thing!), but it can be easily resolved by excluding the offer page URI from the cache plugin.
You need to exclude offer pages by following these instructions:
Step 1: Note down the slug of your offer page from the general settings
![Permalink of the upsell page](https://funnelkit.com/wp-content/uploads/2021/09/upsell-permalink-general-settings-1-1024x676.png)
Step 2: Open the settings of "Simple Cache" under the settings tab.
![Open the settings of "Simple Cache" under settings tab](https://funnelkit.com/wp-content/uploads/2019/01/simple-menu.jpg)
Step 3: See the dropdown right side of this simple cache option page "Enable Advanced Mode"
![Enable Advanced Mode](https://funnelkit.com/wp-content/uploads/2019/01/simple-dropdown.jpg)
Step 4: Change the option to "Yes" to have advance mode settings.
![Change the option to "Yes" to have advance mode settings](https://funnelkit.com/wp-content/uploads/2019/01/simple-yes.jpg)
Step 5: Locate the option "Exception URL(s)" on the left side.
![Locate the option "Exception URL(s)" on the left side](https://funnelkit.com/wp-content/uploads/2019/01/simple-option.jpg)
Step 6: To exclude “offer” pages enter your noted offer page slug (from step 1) as shown in screenshot: /offer/*
![exclude “offer” pages enter your noted offer page slug (from step 1) as shown in screenshot: /offer/*](https://funnelkit.com/wp-content/uploads/2019/01/Simple-Cache_ups1.png)
Step 7: Scroll down the page and click on the "Save Changes" button to update the settings.
![Scroll down the page and click on the "Save Changes" button to update the settings.](https://funnelkit.com/wp-content/uploads/2019/01/simple-save.jpg)
By default, the upsell pages slug is "offer". If you had changed the offer pages slug for any reason get the slug from FunnelKit (formerly WooFunnels) > Settings > General > Permalinks.