What is Logging & Why is it needed?
Logging is the process of registering critical events when code runs. It provides insights to our engineers whenever there is an issue.
Of course, it's not a solution to detect all problems, but it can help programmers quickly diagnose the root cause in quite a few cases.
If you are just starting to use FunnelKit, we recommend turning ON logging. You can disable it any time when you are confident that funnels are running smoothly.
Our support team may ask for logs whenever you report an issue.
Types of logs to be enabled
1. Upsell logs: Go to FunnelKit > Settings > One-Click Upsells > Miscellaneous and turn on logging
2. Gateway logs: All the gateways provide a way to enable logs.
Go to WooCommerce > Settings > Payments
Look for Enable Logging checkbox and turn on logs.
Do this for all the active gateways in your store.
Here is a sample screenshot for PayPal:
This is all about logging for Funnel events.