The rule-builder allows you to set up rules for your one-click upsell offers.
The upsell offers will only show only when the set conditions are met.
There are two sets of rules:
Target Products - These rules are based on the products that the prospect is buying.
Advanced Rules - A set of conditions associated with the customer, their order, location, and more.
So there’s a long list of rules available you can choose from.
You can even use a combination of rules to trigger your upsell offers exactly when you want.
Consider these use cases:
Say you want to trigger an upsell funnel when the customer buys an item from a specific category.
You can set it up this way:
Here, the upsell funnel will show up only if the main order consists of an item from these categories.
Say you want to show an upsell item when the customer belongs to a specific country and their first order.
Here’s how you can set that up:
So as you can see, there are endless possibilities to set up rules to display your upsell offers.
Use your imagination to create highly targeted upsell offers.
So, there is a frequently asked question about upsells:
Q: Let’s say a customer makes a purchase, and there are two separate upsell funnels associated with his cart. Which upsell funnel will the customer see?
A: So there could be a case where a customer bought products A and B. Both the products have two distinct funnels associated with them.
In this case, the funnel that has a higher priority will get triggered.
You can set priorities and feed the decision into the system.
Go to Funnel > Settings > Priority to manage the priority of the funnel.