If you are using the "Breeze" Plugin by Cloudways, you may encounter some issues with empty carts when visiting the checkout page. This is due to aggressive page caching (which is a good thing!), but it can be easily resolved by requesting that WP Engine set up a special cache exception for your checkout page.
You need to exclude checkout pages by following these instructions:
Step 1: Note down the slug of your checkout page from the general settings
![Checkout permalink](https://funnelkit.com/wp-content/uploads/2021/09/checkout-permalinks-general-settings-6-1024x599.png)
Step 2: Open the settings of "Breeze" under the Settings tab.
![](https://funnelkit.com/wp-content/uploads/2019/01/breeze-menu.jpg)
Step 3: Jump on the "Advanced Options" tab.
![](https://funnelkit.com/wp-content/uploads/2019/01/breeze-advanced.jpg)
Step 4: Locate the option "Never Cache these URLs"
![](https://funnelkit.com/wp-content/uploads/2019/01/breeze-never-slug.jpg)
Step 5: To exclude “checkouts” pages enter your noted checkout page slug (from step 1) as shown in screenshot-
![](https://funnelkit.com/wp-content/uploads/2019/01/breeze-slug-entered.jpg)
Step 6: Click on the Save Changes button to save the settings.
![](https://funnelkit.com/wp-content/uploads/2019/01/breeze-save.jpg)
By default, the Checkout page's slug is "checkouts". If you had changed the checkout pages slug for any reason get the slug from FunnelKit (formerly WooFunnels) > Settings > General > Permalinks.