Email marketing and transactional emails are crucial in customer engagement, sales, and retention.
The Email History section in FunnelKit Automations gives you a comprehensive log of all emails sent from your WooCommerce store.
This feature helps store owners and marketers track email activity and analyze performance.
It ensures transparency and enables detailed tracking of customer interactions.
Overview
Navigate to FunnelKit Automations ⇨ Emails and click on the History tab to access this section.
Access the logs of all emails sent, including transactional emails, broadcast campaigns, and automated emails.
See the following details:
- Name: Name of the recipient to which the email was sent. Clicking on the name takes you to the detailed contact profile in FunnelKit Automations.
- Sources: Tells you what triggered the email (for example, automation name if the email was sent from the automation, name of the transactional email, etc.). Clicking on the automation or broadcast name takes you to that specific automation or broadcast created in FunnelKit Automations.
- Type: Whether the sent email was transactional, broadcast, or from an automation.
- Subject: The subject line used in the email.
- Sent On: The date and time when the email was dispatched to the user.
- Status: Whether the email was successfully sent, is in draft, bounced, or failed.
- Engagement: Engagement tracking, such as sending, opening, and clicking, is used to analyze performance.
- Details: View the email sent to the recipient along with the date and time of the engagement, such as opening, clicking, etc.
Search
At the top of the Email History section, there’s a Search bar that allows you to find the emails you’re looking for.
Use the smart search box to search for a specific email, find emails sent to a specific contact, and more.
Filter
The Filter feature lets you refine your search based on various criteria. This is quite useful when managing large datasets and analyzing email performance.
- Source
Identifies the type of email based on its trigger. Options include automation, broadcasts, and transactional.
Once you have selected the source, look for the specific campaign you want to filter your emails.
- Status
It helps track the delivery progress of your emails. Options include Draft, Completed, Failed, or Bounced.
- Time Period
Allows you to view emails sent within a specific date range. You can choose various periods of time, such as today, yesterday, this week, last week, this month, last month, quarter to date, last quarter, year to date, last year, on a specific date, and custom date range.
This is all about the email history feature in FunnelKit Automations.
