If you use the SendGrid email service, use this documentation to set up bounce handling with FunnelKit Automations.
Step 1: Login to your SendGrid account
Go to your SendGrid account and enter your login credentials.
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Step 2: Create a New Event Webhook
Go to Settings ⇨ Mail Settings and click on the Event Webhooks.
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Now, we need to create a new event webhook.
For that, hit the 'Create new webhook' button.
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Now, enter the name, Post URL and mark the 'Bounced' action under Deliverability Data.
You will get this URL by going to FunnelKit Automations Settings ⇨ Email.
Then, scroll down to enable the Bounce handling for Sendgrid:
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Copy the URL and paste it over here.
🔔 Quick Note: The same webhook handles both bounce and complaint events.
Next, check the actions to be posted, like Dropped, Deferred, Bounced and Spam Reports.
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Click on 'Save' when done to create your event webhook for bounce handling.
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That’s it! You have successfully set up bounce handling for SendGrid.