In this documentation, you'll learn how to set up bounce handlers in FunnelKit Automations if you use the Postmark email service.
Step 1: Log in to your Postmark account
Go to your Postmark account and log in with your credentials.
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Step 2: Create a server
Go to Servers and click on the Create server button.
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Enter the name and server type.
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Once done, click on the Create server button.
Step 3: Click on the server you've created
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Step 4: Create a message stream
Under Message Streams, click on Create Message Stream.
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Enter the name and type of the message stream.
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Once done, click on Create Message Stream.
Step 5: Click on the Message Stream you've created
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Step 6: Add the webhook
Under Webhooks, click on Add webhook.
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Enter the webhook URL from FunnelKit Automations here.
To get the webhook URL, see the next instructions.
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Copy this URL by going to Settings ⇨ Email Settings in FunnelKit Automations.
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Then, paste it onto Pastemark URL.
Once done, click on Save webhook.
🔔 Quick Note: The same webhook handles both bounce and soft bounce events.
Add a new contact in your system with the [email protected] email address. The simulator will mark this email as soft bounced to replicate a real-world scenario.
For hard bounce, this is the simulator email - [email protected] for testing.
To handle spam complaints, you need to create a separate webhook.
Well done! You have now successfully enabled bounce handling for Postmark.