In this documentation, we have answered some of the frequently asked questions about email deliverability with FunnelKit Automations.

Can I use my own SMTP connection to send emails?

We do not recommend it because most SMTP connections such as Google Workspace, Outlook, etc. are built for one-to-one communication. Furthermore, these usually have a daily inbox limit of 800-1000 emails.

Now imagine, you are sending a bulk email, you'll hit those limits and your emails will go undelivered.

Therefore, we don't recommend SMTP providers unless it's capable of sending bulk emails.

We have provided you a list of recommended service providers that you can use while sending your emails with FunnelKit Automations.

How can I set up Amazon SES as my email service provider?

You can refer to the following video in order to set up Amazon SES as your email service provider.

Do I need to disable tracking inside my SMTP plugin for accurate measuring of clicks?

Yes, you need to disable engagement tracking for both opens and clicks at your Email Service Provider (ESP) and SMTP plugins for accurate measurement.

We'll continue to post answers to all your queries about email deliverability here.